Bringing Nature’s Beauty Safely to Your Doorstep, Worldwide
Our Delivery Promise
At Rare Roots Plan Shop, we understand that the journey from our nursery to your garden is crucial. That’s why we’ve perfected our delivery process to ensure your plants arrive healthy, vibrant, and ready to thrive in their new home. Our global reach means we can bring exceptional plants to gardeners across the world, making premium gardening accessible to everyone.
🌎 Global Delivery Available: We ship to most countries worldwide (excluding some Asian regions and remote areas)
Shipping Options
Choose the shipping method that best fits your needs and budget:
🚚 Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Perfect for: Gardeners who want their plants quickly and reliably
🎁 Free Shipping
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Available for: Orders of $50 or more
Perfect for: Budget-conscious gardeners planning larger projects
Order Processing & Timeline
- Order Processing: 1-2 business days
- Plant Preparation: Our horticulturists carefully select and package each plant
- Shipping Notification: You’ll receive tracking information once your order ships
- Delivery: Choose from our Standard or Free Shipping options above
Our Plant Packaging Promise
Every plant from Rare Roots is more than just a purchase – it’s a living piece of nature we’re entrusting to you. Our packaging reflects this commitment:
- 🌿 Specialized plant packaging designed by horticulture experts
- 💧 Moisture control systems to keep plants hydrated during transit
- 🛡️ Protective cushioning to prevent damage
- 📦 Eco-friendly materials whenever possible
📦 What to Expect When Your Plants Arrive
Your plants may experience some minor stress during shipping – this is normal! Here’s how to help them settle in:
- Water gently upon arrival
- Place in appropriate light conditions
- Allow 2-3 days to acclimate before repotting
- Contact us if you have any concerns about your plants’ condition
Returns & Satisfaction Guarantee
We stand behind every plant we ship. If you’re not completely satisfied:
- Return Period: 15 days from receipt of delivery
- Condition: Plants must be in resalable condition
- Process: Contact our customer care team at [email protected]
Payment Methods
We accept various payment options for your convenience:
- Visa
- MasterCard
- JCB
- PayPal